ImenGold Knowledge Centre

When checking a card and its packaging, compare security features and possible signs of tampering with the guide for that card. That check alone should not be treated as verification of the product’s weight, fineness or material. Information displayed in an enquiry should also be compared with the product and its packaging.

The absence of a visible feature alone is not enough to reach that conclusion. Check the guide for that card first: security features and their inspection methods vary, and some require suitable tools. If an expected feature does not match the guide or cannot be checked, follow up through the official contact channel.

The number of features alone is not enough to choose a solution. Their type and compatibility with the packaging structure, product and inspection method also matter. Selection should reflect project needs; simply adding features does not replace assessing how the complete structure fits the application.